Warranty
1 year Parts/90 days Labor 1 year
Hale Outdoor Products, LLC. warranty 1 year on parts / 90 days on labor. All parts of the MotoShot™ product to be free from defects in materials and workmanship for 1 year from date of purchase. Within this period, Hale Outdoor Products, LLC, shall correct any defect by repairing or replacing defective parts of the equipment, or making available parts thereof. Units to be repaired that are beyond 90 days from purchase date will incure a labor charge.
Hale Outdoor Products, LLC. shall not be obligated to repair or replace equipment which has been repaired by others, abused, altered or misused. We further state we shall not be held liable for any losses due to neglectful use on the part of the operator.
Hale Outdoor Products, LLC does not warranty the customer provided equipment necessary in MotoShot™ operation such as customer provided targets.
Simply contact our customer service department toll free at 866-580-4284 or via email at customerservice@motoshot.com to receive a return authorization number. You will be asked to send in the product, with proof of receipt, for repair or when necessary, replacement.
Note: Paint finish will scratch and chip under normal use, and therefore carries no warranty
Return Policy
Hale Outdoor Products, LLC charges a 20% restocking fee for all products returned within 30 days of receipt. No returns are accepted after 30 days. Simply contact our customer service department toll free at 866-580-4284 or via email at customerservice@motoshot.com to receive a return authorization number prior to returning any product. |